Claims Representative, Auto Commercial

1 week ago


Marlton, New Jersey, United States Liberty Mutual Full time
About the Role

We are seeking a highly skilled Claims Representative to join our team at Liberty Mutual. As a Claims Representative, you will be responsible for reviewing and processing simple and straightforward Commercial claims within assigned authority limits consistent with policy and legal requirements.

Key Responsibilities
  • Investigate claims using internal and external resources, including speaking with the insured or other involved parties, analysis of reports, and researching past claim activity.
  • Determine policy coverage through analysis of investigation data and policy terms, and notify agents and insureds of coverage or any issues.
  • Establish claim reserve requirements and make adjustments as necessary during the processing of claims.
  • Negotiate settlement amounts for damages claimed within assigned authority limits.
  • Write simple to moderately complex property damage estimates or review auto damage estimates.
  • Maintain accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases.
  • Alert Unit Leaders to the possibility of fraud or subrogation potential for claims being processed.
Requirements
  • Bachelor's Degree preferred; High school diploma or equivalent required.
  • 1-2 years of experience in claims handling, preferably with strong customer service and technology skills.
  • Able to navigate multiple systems, with strong organizational and communication skills.
  • License may be required in multiple states by state law.
About Liberty Mutual

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. We provide an environment focused on openness, inclusion, trust, and respect. Our expansive range of roles and a workplace where we aim to help turn your passion into a rewarding profession.

We were recognized as a "Great Place to Work" by Great Place to Work US for several years and selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list.

We value your hard work, integrity, and commitment to making things better, and we put people first by offering benefits that support your life and well-being.



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