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Customer Outreach Specialist
2 months ago
We are seeking a highly motivated and experienced Business Development Customer Outreach Representative to join our team at ASSA ABLOY. As a key member of our Customer Outreach Program, you will play a critical role in driving new business growth and revenue within our existing customer base.
Key Responsibilities- Develop and maintain long-term relationships with assigned customers, providing exceptional customer service and support.
- Collaborate with Business Development Managers and Sales professionals to identify new business opportunities and drive revenue growth.
- Provide in-depth product training and education to customers, highlighting the benefits and value of ASSA ABLOY products and solutions.
- Utilize data analysis and competitive intelligence to target new customers and identify potential sales opportunities.
- Generate leads for our Business Development Managers and Sales teams, ensuring a strong pipeline of new business opportunities.
- Provide second-to-none customer experience encounters, resolving customer issues in a timely and professional manner.
- Four-year degree or equivalent experience in a related field.
- Minimum 3 years of experience in a B2B inside sales, outside sales, or advanced customer relations role.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Comfortable working in a remote environment, with the ability to self-manage and prioritize tasks effectively.
- Proficient in MS Office and other relevant software applications.
- Strong work ethic and ability to work independently, with minimal supervision.
ASSA ABLOY is a global leader in access solutions, with a presence in over 70 countries and a team of nearly 61,000 colleagues worldwide. We are committed to empowering our people to build their careers around their aspirations and ambitions, and to creating a diverse and inclusive work environment that values different perspectives and experiences.
