Mobile Glass Technician

4 weeks ago

Noblesville, United States Tire Discounters Full time
Job Title: Mobile Glass Technician

Are you a skilled professional looking for a challenging and rewarding role in the automotive industry? We are seeking a highly motivated and experienced Mobile Glass Technician to join our team at Chips Auto Glass, a Tire Discounters company.

Job Summary:

We are looking for a skilled Mobile Glass Technician to install and repair vehicle glass, providing exceptional customer service and ensuring high-quality workmanship. The successful candidate will have a strong mechanical aptitude, excellent communication skills, and the ability to work independently with minimal supervision.

Key Responsibilities:
  • Install and repair vehicle glass using cold knife, extractors, and fiber line, following AGRSS DOW fitting and adhesive processes.
  • Deliver all Chips Auto Glass services without assistance, focusing on safety, quality, and exceptional customer service.
  • Communicate clearly and effectively with customers, using various forms of technology, including in-person, texting, or phone call conversations.
  • Mentor, train, and assist other technicians daily.
  • Perform dynamic recalibrate Advanced Driver Assistance Systems using Autel Scan Tools and processes.
  • Install power window regulators and replace side and back window glass.
  • Have an advanced mechanical aptitude and ability to demonstrate and share extensive knowledge of the Auto Safety Council (AGRSS) Fitment process.
  • Ability to adjust to changes in schedule and work diligently and effectively with Customer Advocates and Dispatch to ensure customers are assisted in a timely manner.
  • Ability to cut flat glass and install as needed.
  • Provide customers with status updates for each repair or replacement scheduled.
  • Begin each day successfully by adhering to our daily Check-In Check-Out process.
  • Promote and sell Chips Auto Glass promotional items to customers.
  • Report any unexpected damage, accidents, injuries, or incomplete jobs to Glass Service Manager.
Requirements:
  • AGRSS Certified or required to become certified within 6 months.
  • 3+ years of equivalent experience preferred, 1+ year required.
  • High School diploma or equivalent.
  • Consistently exceed productivity and quality standards.
  • Fulfill all physical requirements of the job, including lifting and carrying up to 75 lbs, maintaining adequate range of motion, and working at elevated heights.
  • Ability to operate a commercial vehicle safely and courteously, adhering to all Company policies and procedures relating to safety.
  • Follow Chips Auto Glass policy on Personal Protective Equipment, including safety glasses, uniform, approved footwear, and nitrile gloves.
  • Safely handle sharp tools and razor blades while working with and around hazardous chemicals.
  • Ability to remain flexible with hours and days trained/worked as workload fluctuates due to frequent changes in customer and business demands.
  • Work, collaborate effectively, and assist other technicians and leadership on a daily basis.
  • Working outdoors in both cold and hot weather.
  • Maintain a professional appearance and maintenance and cleanliness requirements on Company vehicles.
  • Exhibit self-motivation with organizational and time-management abilities.
  • Complete all assigned training and certifications within the allotted timeframe.
  • Ability to work independently with minimal supervision.
  • Ability to work Saturdays.
Compensation Plan:

Our Automotive Glass Technicians have earning potential of $29 per hour with base hourly rate, overtime, and monthly bonus opportunities factored in.

Additional Requirements:
  • Must be authorized to work in the USA.
  • No smoking in company van or on customers' property.

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