Order Data Entry Specialist

1 month ago


Westminster, Maryland, United States Spherion Full time

Order Data Entry Specialist

We are seeking a detail-oriented Order Data Entry Specialist to join our team. In this role, you will be responsible for accurately processing customer orders, coordinating with production and inventory teams, and ensuring timely order fulfillment. The ideal candidate will have strong data entry skills, a knack for organization, and the ability to thrive in a fast-paced environment.

Key Responsibilities:
- Reviews, enters, stores, and links purchase order information and other related duties.
- Successfully complete the quote set-up, distribution and archiving.
- Responsible for order processing, master set-up, order entry, document archiving.
- In charge of document management, electronic file archiving and retrieval.
- Answer inbound calls as required, in a friendly and helpful manner, while having the ability to determine the action required to satisfy the contacts, and notifications to salesperson, manager, etc.
- Capture accurate and complete information in the CRM.
- Provide accurate information regarding delivery of orders and other customer inquiries.
- Encouraged to make recommendations to improve the system.

Requirements:
- Strong data entry skills in an employment setting.
- Experienced in Quote processing and working directly with customers / businesses to provide services.
- Must have a strong background in customer service.

Education:
High School


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