Office Clerk PT
3 days ago
We are seeking a highly skilled and detail-oriented Office Clerk PT to join our team at IGA Southeast. As a key member of our front-end operations, you will be responsible for ensuring the smooth operation of our cash handling and sales processes.
In this role, you will have the opportunity to work in a fast-paced environment, utilizing your strong communication and problem-solving skills to provide excellent guest service and support to our team.
Responsibilities:
- Sales and Cash Handling:
- Prepare weekly cash reports and accompanying documentation.
- Maintain sales-related information.
- Process invoices and transfers as assigned.
- Process beer/wine payments.
- Cash Related Activities:
- Prepare bank deposits according to policy.
- Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.).
- Handle payroll check approval/cashing according to company policy.
- Ensure accurate daily cash count is completed.
- Process guest needs such as money orders, stamps, lottery tickets, etc.
- Process returned checks according to policy.
- Cash Office Security:
- Ensure security of cash office and store funds.
- Maintain accountability standards of cashier tills.
- Maintain supplies needed for front end and cash office.
- Cashier/Guests Service Clerk Performance Reports:
- Monitor and analyze Operator Activity Report.
- Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
- Maintain daily front-end schedule to ensure proper guest service level throughout the day.
- Additional Responsibilities:
- Process guest orders as needed to ensure No Noticeable Wait policy is followed and consistently implemented.
- Perform all other duties as assigned by management.
Qualifications:
- Friendly, outgoing personality.
- Ability to work well with others.
- Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
- Ability to read and understand information and direction.
- Knowledge of front end operations.
- Ability to supervise hosts including training and development.
- Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
- Effective communication and guest service skills.
- Must be at least 18 years old.
- Ability to stand for extended periods of time.
- Demonstrate successful use of math skills.
- Ability to work well with computers.
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