Office Clerk

Job Summary:

Kimbrell's Furniture is seeking a highly skilled and professional Office Clerk to join our team. As a key member of our customer service team, you will be responsible for communicating directly with customers, resolving their debts, and collecting payments in a courteous and professional manner.

Responsibilities:

• Interact with customers diligently, courteously, and professionally while collecting payments.
• Must have good knowledge of cash management procedures and best practices. Ability to handle transactions accurately and responsibly.
• Follow set strategies for collection procedures.
• Monitor accounts to identify outstanding debts.
• Ability to gather and verify customers' personal and credit information.
• Retain customer loyalty while initiating processes for the collection of payments.
• Maintain and update records of customers from whom collections are made.

Requirements:

• Proven experience or similar role.
• Cooperation and the ability to work in a team setting is a vital skill required for this position.
• Knowledge of billing procedures and collection techniques.
• Working knowledge of MS Office and databases.
• Patience and ability to manage stressful work situations.
• Excellent communication skills (written and oral).
• Problem-solving skills.
• Weekend and Holiday availability.
• Bilingual preferred.

About Us:

Kimbrell's Furniture has been serving the Carolinas for over 100 years, providing exceptional customer service and quality merchandise. We are committed to creating a positive and supportive work environment for our employees and are looking for individuals who share our values.

What We Offer:

We offer competitive pay, opportunities for advancement, and a comprehensive benefits package. If you are dedicated to creating exceptional customer experiences and have a strong connection with your local community, we want to hear from you.