Financial Aid Manager

5 days ago


Buffalo, New York, United States D'Youville College Full time
Job Summary

The Assistant Director of Financial Aid will oversee the financial aid office in the absence of the Director, providing guidance to students, parents, and alumni on financial aid resources and application procedures. This role requires strong knowledge of federal, state, and campus-based financial aid regulations, as well as excellent communication and organizational skills.

Key Responsibilities
  • Counsel prospective and current students on financial aid options and eligibility
  • Supervise the financial aid office and provide direction to staff
  • Review and process financial aid applications, including the FAFSA and TAP
  • Manage the HEOP program and its students, including counseling and follow-up documentation
  • Collaborate with the Director of HEOP to maintain consistent policy and procedures
  • Provide training to admissions staff on the financial aid process
  • Serve as the point of contact for the Office of Veterans Affairs
  • Backup to the System Applications Analyst for electronic processing and transmissions
  • Participate in recruitment efforts and community outreach endeavors
Requirements
  • Bachelor's degree (Master's degree preferred)
  • Minimum three years' experience in higher education (financial aid at least two years) preferred
  • Ability to counsel effectively and express oneself clearly orally and written
  • Sound professional judgment, patience, tact, sensitivity, and courtesy
  • Ability to organize work efficiently with others and work effectively with governmental and private agencies
  • High degree of initiative, dependability, and professionalism
  • Knowledge of federal and state financial aid programs
  • Excellent interpersonal and organizational skills
  • Ability to work with a culturally diverse population
About D'Youville University

D'Youville University is a nationally ranked private university founded in 1908 and headquartered in Buffalo, New York. We promote a healthy mind, body, and spirit through transformational educational experiences, preparing students for growth, career success, and upward mobility.


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