Restaurant Team Supervisor
4 days ago
Zaxby's is seeking a skilled Restaurant Shift Leader to oversee daily operations, manage team members, and ensure an exceptional guest experience. As a key member of our team, you will be responsible for setting goals, assigning tasks, monitoring food safety, and maintaining compliance with company guidelines.
About the Role:
This part-time position offers flexibility in scheduling, allowing you to work between 9 and 28 hours per week. You will collaborate closely with management to develop goals and report back on progress. Your leadership skills will enable you to motivate your team to achieve their highest potential, ensuring that guests receive accurate orders that meet company standards and their satisfaction.
Responsibilities:
• Complete all training requirements, including the Zaxby's Shift Leader Development Plan and Food Safety Certification
• Create a culture of high-performance and train team members to meet all company standards
• Mentor and coach team members, communicating performance concerns to your General Manager
• Prioritize the guest and team member experience, resolving complaints and concerns in a friendly and respectful manner
• Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
• Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
• Manage food production and quality, monitoring prepping, cooking, and holding processes, taking corrective action when necessary
• Track food safety and quality throughout the shift, ensuring accuracy in guest orders
• Plan shift duties and ensure opening and closing duties are complete
• Collaborate with management to develop goals and reports back on goal progress
• Follow company cash management policies and maintain compliance with federal, state, and local laws and guidelines
• Utilize management tools and keep neat, accurate, and current records
• Ensure the team works safely, following all safety guidelines and procedures
• Report human resources and risk management concerns to your General Manager and District Manager as needed
Requirements:
• Must be at least 18 years old
• Reliable transportation required
• Availability to work flexible schedules, including days, nights, weekends, and holidays
• Successful completion of background check
• Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
• Leadership experience preferred
Benefits:
• FREE meals on shift
• 50% off meals off shift
• Flexible schedule
• Early access to pay
• Paid training
• Opportunities to advance
• Benefits package includes recognition program, employee referral program, and 401(k) with employer match (additional eligibility requirements)
• Additional full-time benefits include medical insurance, dental insurance, vision insurance, short-term disability, long-term disability, and employer-paid life insurance
Salary Information:
We estimate the salary for this position to be around $25,000 - $35,000 annually, depending on location and experience.
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