Current jobs related to Medicare Customer Support Specialist - Austin, Texas - CVS Health
-
Medicare Sales Consultant
1 week ago
Austin, Texas, United States WallStJobs Full timeMedicare Sales Specialist RoleA leading provider of Medicare solutions, dedicated to offering tailored healthcare products that address the unique needs of each client, is seeking a passionate and knowledgeable Medicare Sales Specialist to support their mission.In this position, you will play a key role in educating potential clients on the various Medicare...
-
Customer Support Specialist
2 weeks ago
Austin, Texas, United States Shift Robotics Full timeJob DescriptionAt Shift Robotics, we are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will play a vital role in ensuring our customers receive exceptional service and support for all their inquiries and needs related to our products.This multifaceted role will involve addressing customer...
-
Customer Support Specialist III
2 weeks ago
Austin, Texas, United States PELICAN Full timeJob DescriptionAs a Customer Support Specialist III at PELICAN, you will be responsible for providing exceptional customer service to clients in the semiconductor industry. Your primary duties will include responding to incoming phone calls, providing quotes for spare parts, and tracking orders and shipments.Key responsibilities include:Providing courteous...
-
Head of Customer Support
2 weeks ago
Austin, Texas, United States Really Communications, Inc. Full timeJob OverviewWe are seeking a highly skilled and experienced Customer Support Director to lead our support team at Really Communications, Inc. This is a key role responsible for driving team performance, developing support strategies, and fostering a customer-first culture within our rapidly growing organization.Key Responsibilities:Drive Operational...
-
IT Support Specialist
1 week ago
Austin, Texas, United States The Texas Division of Emergency Management (TDEM) Full timeThe Texas Division of Emergency Management (TDEM) is seeking a skilled IT Support Specialist to provide technical services to all staff and stakeholders. The ideal candidate will have a strong background in IT support, with experience in desktop workstation, laptop, and tablet maintenance and support. The successful candidate will be responsible for...
-
Head of Customer Support
2 weeks ago
Austin, Texas, United States Really Communications, Inc. Full timeJob Title: Head of Customer SupportAt Really Communications, Inc., we're revolutionizing the way people connect. Our mission is to empower individuals and communities to create a world where connectivity is a fundamental human right. We're looking for a seasoned leader to join our team as Head of Customer Support.Key Responsibilities:Drive Operational...
-
Head of Customer Support Operations
2 weeks ago
Austin, Texas, United States Really Communications, Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Head of Customer Support to lead our customer support team at Really Communications, Inc. As a key member of our leadership team, you will be responsible for driving operational excellence, leading a high-performing team, and delivering outstanding customer experiences.Key ResponsibilitiesDrive...
-
IT Support Specialist
1 month ago
Austin, Texas, United States Apex Systems Full timeJob Title: IT Support SpecialistWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Apex Systems. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT systems and infrastructure are running smoothly and efficiently.Key...
-
Customer Support Specialist
4 weeks ago
Austin, Texas, United States Miro Full timeAbout the RoleThis is an exciting opportunity to join our growing team as a Customer Support Representative at Miro. As a key member of our Support team, you will play a critical role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesCritical Analysis and Response: Analyze and respond to customer queries related...
-
Customer Support Specialist
2 weeks ago
Austin, Texas, United States Yotta Energy Full timeJob OverviewYotta Energy is a leading-edge solar storage solution provider, simplifying solar energy storage using decentralized, panel-level storage and optimizing energy efficiency with intelligent software.We are seeking a skilled Customer Support Technician to join our team. The ideal candidate will have a strong background in customer support, excellent...
-
Technical Support Specialist
2 weeks ago
Austin, Texas, United States Hydrogen Group Full timeTechnical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at Hydrogen Group. As a Technical Support Specialist, you will provide Tier I support and customer assistance for a mobile application on iOS and Android operating systems.Key Responsibilities:Providing technical support and assistance to customers...
-
Customer Support Specialist
1 week ago
Austin, Texas, United States Yotta Energy Full timeJob OverviewYotta Energy is a leading-edge solar storage solution provider, simplifying solar energy storage using decentralized, panel-level storage and optimizing energy efficiency with intelligent software.We are seeking a highly skilled Customer Support Technician to join our team. As a key member of our support team, you will be responsible for...
-
Customer Support Specialist
4 weeks ago
Austin, Texas, United States Miro Full timeAbout the RoleWe are seeking a highly skilled Customer Support Representative to join our team at Miro. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our users.Key ResponsibilitiesCritically analyze and respond to customer inquiries related to billing, pricing, licenses, product, and...
-
Integration Support Specialist
1 week ago
Austin, Texas, United States Amazon Full timeJob Title: Integration Support SpecialistAbout the Role:We are seeking an experienced Integration Support Specialist to join our team at Amazon Business. As an Integration Support Specialist, you will be responsible for providing technical support to our managed partners and enterprise-scale customers who use the Amazon Business Integration technologies.Key...
-
IT Support Specialist
4 weeks ago
Austin, Texas, United States Motion Recruitment Full timeJob Title: Information Technology Support SpecialistAt Motion Recruitment, we're seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you'll play a vital role in providing top-notch technical support to our colleagues across all client locations.Key Responsibilities:Drive employee productivity by equipping...
-
Customer Support Specialist
2 weeks ago
Austin, Texas, United States Yotta Energy Full timeWe are seeking a highly skilled Customer Support Technician to join our team at Yotta Energy. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our installers and distribution partners via various communication channels.Key Responsibilities:Provide front-line support for technical issues related to...
-
IT Support Specialist
1 month ago
Austin, Texas, United States Motion Recruitment Full timeJob Title: Information Technology Support SpecialistAt Motion Recruitment, we're seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you'll play a vital role in providing world-class service to our colleagues across all client locations.Key Responsibilities:Drive employee productivity by equipping and...
-
Network Support Specialist
2 weeks ago
Austin, Texas, United States Cisco Full timeAbout the RoleWe're seeking a skilled Network Support Specialist to join our team at Cisco. As a key member of our Customer Engineering team, you'll work closely with customers to empower them with ThousandEyes, our Internet and cloud intelligence platform.Your primary focus will be on providing timely support to customers and internal teams via online-chat,...
-
Technical Support Specialist
1 week ago
Austin, Texas, United States WP Engine Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at WP Engine. As a Technical Support Specialist, you will be the first point of contact for our customers, providing support via live chat, phone, and support tickets. You will develop a deep technical knowledge of open source technologies and deliver a world-class...
-
Physical Therapist
1 week ago
Austin, Texas, United States HealthCare Support Full timePhysical Therapist Job DescriptionWe are seeking a skilled Physical Therapist to join our team at HealthCare Support. As a Physical Therapist, you will be responsible for providing high-quality patient care and contributing to the success of our healthcare team.Benefits of Working with HealthCare Support:Immediate enrollment in Health InsuranceDental...
Medicare Customer Support Specialist
2 months ago
About CVS Health
At CVS Health, we are dedicated to enhancing the health and well-being of our communities. Our mission is to provide compassionate and personalized health care solutions that meet the evolving needs of our members.
Position Overview
The role of the Customer Service Representative (CSR) is vital in our Medicare Customer Service division. This position involves comprehensive training conducted on-site, followed by a work-from-home arrangement upon successful completion of the training program.
Training Schedule
The training period lasts for 10 weeks, requiring full-time commitment from Monday to Friday, with shifts starting as early as 7 AM CST and concluding as late as 7 PM CST. Please note that no time off is permitted during this training phase.
Permanent Work Schedule
After training, the permanent schedule will also allow shifts starting as early as 7 AM CST and ending as late as 8 PM CST.
Key Responsibilities
- Respond to inquiries from Medicare Advantage members through various communication channels, including inbound calls and written correspondence.
- Provide empathetic support to Medicare beneficiaries, ensuring their needs are prioritized through attentive listening and patience.
- Engage in continuous training and personal development to enhance service delivery.
- Work independently while honoring commitments to members and collaborating with team members to create exceptional member experiences.
- Efficiently navigate multiple systems to resolve complex issues, acting as an advocate for our members.
Qualifications
Required:
- 1-2 years of experience in customer service.
- 1-2 years of experience in the health insurance sector.
Preferred:
- Bilingual in Spanish.
- High School Diploma or equivalent.
Compensation and Benefits
The typical pay range for this position is $28.46 per hour. This range reflects the base hourly rate for all roles within this job grade. Actual compensation may vary based on factors such as experience, education, and location.
In addition to competitive pay, CVS Health offers a comprehensive benefits package, including medical, dental, and vision coverage, a 401(k) retirement savings plan, and an Employee Stock Purchase Plan. Eligible employees also receive fully-paid term life insurance, short-term and long-term disability benefits, and access to various well-being programs and educational assistance.
CVS Health is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on any protected characteristic.
