Customer Service Representative

3 weeks ago


La Crosse, Wisconsin, United States Dahl Automotive Full time

Role Overview

At Dahl Automotive, we value our team members and strive to create a positive and supportive work environment. As a Client Care Specialist, you will play a critical role in delivering exceptional guest experiences and driving sales growth.

Key Responsibilities

  • Respond promptly to guest inquiries via various communication channels.
  • Provide guests with product information and direct them to relevant dealership resources.
  • Collaborate with sales staff to stay in contact with guests throughout the purchase process.
  • Participate in team development sessions to improve guest experiences and enhance communication.
  • Utilize dealership tools to track opportunities, view purchase process status, and communicate with guests effectively.

Requirements

  • Previous customer service experience.
  • Excellent teamwork and communication skills.
  • Prompt and courteous demeanor.
  • Positive and hardworking personality.
  • Strong computer skills.
  • Valid driver's license.

Benefits

As a member of the Dahl Automotive team, you will be eligible for a range of benefits, including paid time off, medical, dental, vision, 401k with automatic 3% company contribution, life insurance, disability insurance, accident insurance, discounts on vehicles and services, and more.

Equal Opportunity Employer

Dahl Automotive is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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