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Operations Manager

2 months ago

Atlanta, Georgia, United States OnTrac Full time

Job Summary:

OnTrac is seeking a highly skilled and experienced Operations Manager to lead our warehouse operations and drive business growth. As a key member of our team, you will be responsible for providing strategic leadership, overseeing daily operations, and ensuring the highest level of customer satisfaction.

Key Responsibilities:

  • Leadership and Management: Provide strategic direction and guidance to warehouse staff, ensuring they have the necessary tools and resources to perform their duties effectively.
  • Operations Oversight: Monitor and control warehouse operations, including inventory management, shipping and receiving, and quality control.
  • Customer Satisfaction: Ensure that all customer orders are fulfilled accurately and on time, maintaining a high level of customer satisfaction.
  • Process Improvement: Identify areas for improvement and implement changes to increase efficiency, reduce costs, and enhance overall performance.
  • Team Development: Foster a positive and productive work environment, providing training and development opportunities to help staff grow and succeed.

Requirements:

  • Education: Bachelor's degree in Logistics, Operations Management, or related field.
  • Experience: Minimum 5 years of experience in warehouse operations, with a proven track record of success in leadership and management roles.
  • Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team. Proficient in MS Office Suite and warehouse management software.

About OnTrac:

OnTrac is a leading provider of same-day and next-day delivery services, serving premier e-commerce and product-supply businesses. We are committed to delivering exceptional customer service and building long-term relationships with our clients.