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Patient Service Representative

2 months ago

Manitowoc, Wisconsin, United States Midwest Dental Group Full time

About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Patient Service Representative at Midwest Dental Group. As a key member of our office, you will be responsible for providing exceptional patient care and support to our patients and their families.

Key Responsibilities

  • Act as the first point of contact for patients, responding to their inquiries and addressing their concerns in a professional and courteous manner.
  • Verify and collect insurance coverage information, assist with financial arrangements, and book appointments as needed.
  • Provide administrative support to the dental team, including data entry, filing, and other tasks as assigned.
  • Develop and maintain strong relationships with patients, families, and healthcare providers to ensure seamless care coordination.

Requirements

  • Minimum of 1 year of related experience in a healthcare or customer service setting.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Knowledge of dental terminology and procedures.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.

What We Offer

  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A comprehensive training program to support your professional growth and development.
  • A dynamic and supportive work environment that values teamwork and collaboration.