Case Manager Specialist

1 day ago


Houston, Texas, United States The Law Offices of Omar Khawaja Full time
Job Overview

We are seeking a highly skilled Case Manager Specialist to join our team at The Law Offices of Omar Khawaja. As a key member of our staff, you will play a vital role in ensuring the smooth operation of our personal injury cases.

Salary: $55,000 - $65,000 per year, depending on experience

Key Responsibilities

The successful candidate will be responsible for:

  • Providing exceptional client support and communication throughout the case process
  • Managing caseloads and prioritizing tasks to ensure efficient case resolution
  • Coordinating with medical and demand departments to follow up on case statuses
  • Ensuring accurate and timely completion of administrative tasks, including LORs, LOPs, and health insurance notices
  • Developing and maintaining strong relationships with clients, providers, and insurance companies

Requirements

  • Previous law firm experience preferred; 5 years of applicable assistant experience or customer service experience required
  • Bilingual (Spanish preferred) or Arabic/Pashto speaking skills a plus
  • Exceptional phone and customer service skills, with ability to negotiate and settle

Benefits

We offer a competitive salary, opportunities for professional growth and development, and a dynamic work environment. If you are a motivated and detail-oriented individual who is passionate about providing excellent client service, we encourage you to apply for this exciting opportunity.



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