Case Resolution Specialist

4 days ago


Houston, Texas, United States Percepta Full time
About the Job

We're seeking a highly skilled Case Resolution Specialist to join our team in Houston, TX.

In this role, you'll be responsible for resolving complex customer complaints and issues in a timely and professional manner.

You'll work closely with our client teams to understand their needs and develop effective solutions to meet those needs.

We're looking for someone with strong analytical and problem-solving skills, who is able to work effectively in a fast-paced environment and prioritize multiple tasks simultaneously.

As a Case Resolution Specialist, you'll have the opportunity to make a real difference in our customers' lives and contribute to our company's mission of delivering a frictionless customer experience.



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