Information Systems Specialist

4 weeks ago


Decatur, Illinois, United States Academy Of Scholars Full time
Job Title: Information Technologist

We are seeking a highly skilled and experienced Information Technologist to join our team at the Academy of Scholars. As a key member of our IT department, you will be responsible for providing top-notch technical support to our staff and students, ensuring the smooth operation of our technology infrastructure, and driving innovation in our use of technology.

Key Responsibilities:
  • Provide technical support to clients in the form of answering questions, troubleshooting, and diagnosing and correcting abnormal situations and problems
  • Ensure all documentation is properly maintained and updated in a timely manner
  • Provide timely verbal and written communications with clients, vendors, and staff
  • Monitor and maintain network connections to connected devices such as printers, switches, servers, and wireless access points
Requirements:
  • Minimum of 5 years experience in a closely related position providing technical support, troubleshooting, and escalations for a school environment
  • Proven experience with Windows 10/11, Apple/Mac Devices, Android Tablets, and Chromebooks
  • Enterprise Management and Administration along with practical knowledge of Google MDM Infrastructure, including Firewall, Switches, and Apps
  • Proven knowledge of Google for Education, Canvas LMS, Pearson Realize, Freckle, Seesaw, and other related cloud-based school software packages
  • Microsoft Office 365 (Teams is a Plus)
  • Server Hardware
  • Knowledge of Centralized Service Tools for Auditing, Helpdesk, and Asset Management
Preferred Qualifications:
  • Apple or Microsoft Technology and/or CompTIA certification(s)
  • Google Admin Certification or equivalent experience
  • BS degree in Information Technology, Computer Science, Engineering, or a relevant field

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Information Technologist looking for a new challenge, please submit your application today.



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