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Information Systems Specialist

1 month ago

Decatur, Illinois, United States Academy Of Scholars Full time
Job Title: Information Technologist

The Academy of Scholars is seeking a highly skilled and experienced Information Technologist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our staff and students, ensuring the smooth operation of our technology infrastructure, and driving innovation in our educational technology initiatives.

Key Responsibilities:
  • Provide expert technical support to clients, including troubleshooting, diagnosing, and resolving hardware, software, and network issues.
  • Maintain and update documentation to ensure accurate and timely information.
  • Communicate effectively with clients, vendors, and staff through verbal and written means.
  • Monitor and maintain network connections to devices such as printers, switches, servers, and wireless access points.
Requirements:
  • Minimum of 5 years of experience in a related position, providing technical support, troubleshooting, and escalations in a school environment.
  • Proven experience with Windows 10/11, Apple/Mac Devices, Android Tablets, and Chromebooks.
  • Enterprise Management and Administration, including knowledge of Google MDM Infrastructure, Firewall, Switches, and Apps.
  • Google Admin Certification or equivalent experience preferred.
  • BS degree in Information Technology, Computer Science, Engineering, or a relevant field, or equivalent experience.
Preferred Qualifications:
  • Working in an academic environment: 2 years.
  • Administering Chromebooks: 2 years.
  • Apple/Mac device experience: 2 years.
  • Google experience: 2 years.
  • Mobile Device Management: 2 years.
  • WordPress experience: 2 years.