Hospitality Service Specialist

1 week ago


Silver Spring, Maryland, United States Residence Inn by Marriott Full time

Front Desk Agent / Concierge
Become a vital part of the Residence Inn by Marriott as a Guest Experience Expert.

Key Responsibilities:

  • Greet guests warmly and deliver outstanding customer service
  • Manage check-in and check-out processes with precision
  • Address guest inquiries promptly and resolve any concerns or complaints
  • Collaborate with various departments to ensure seamless operations and guest satisfaction
  • Keep the lobby area tidy and welcoming
  • Assist guests with their luggage and provide recommendations for local attractions and dining options
If you are dedicated to crafting unforgettable guest experiences, this role may be the perfect fit for you.

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