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Hospitality Host/Hostess

2 months ago

Silver Spring, Maryland, United States JACKMONT HOSPITALITY INC Full time
Job Overview

As a key member of the JACKMONT HOSPITALITY INC team, the ideal candidate will possess excellent communication skills and a warm, welcoming demeanor. The successful candidate will be responsible for providing exceptional customer service, ensuring a positive dining experience for all guests.

Key Responsibilities
  • Guest Greeting and Seating

Ensure a warm and welcoming greeting for all incoming guests, promptly seating them in the bar or dining area.

Service Standards

Deliver exceptional service, adhering to the highest standards of quality, cleanliness, and hospitality.

Communication and Teamwork

Effectively communicate with guests, colleagues, and management to ensure seamless service delivery.

Special Requests and Needs

Anticipate and attend to special guest needs and requests, providing personalized service to exceed expectations.

Brand Standards and Compliance

Adhere to all relevant brand standards, ensuring consistency in service, food, beverage, and overall guest experience.