Continuing Education Program Manager

2 weeks ago

Council Bluffs, Iowa, United States Iowa Western Community College Full time
Job Summary

We are seeking a highly motivated and organized Continuing Education Coordinator to join our team at Iowa Western Community College. The successful candidate will be responsible for managing the development, assessment, implementation, marketing, and evaluation of new and ongoing open enrollment courses, programs, and activities assigned to the Continuing Education Department.

Key Responsibilities
  • Coordinate and market existing community education courses, programs, and partnerships.
  • Develop, implement, market, and evaluate new community education classes, programs, events, and partnerships.
  • Recruit and terminate part-time instructors as needed; supervise the orientation, induction, staff development, and evaluations of part-time instructors.
  • Conduct needs assessments with stakeholders, employers, students, and other customers through in-person meetings and electronic communication.
  • Provide input and monitor program budgets.
  • Communicate and cooperate with community organizations for times, lengths, and locations of classes.
  • Evaluate the effectiveness and appropriateness of community education offerings and implement and/or recommend changes or improvements.
  • Collaborate with Contract Training staff to ensure needs are met.
  • Represent Iowa Western Community College at local and state committees and initiatives.
  • Participate in community activities and events to promote awareness of the College's community education programs.
  • Supervise, recruit, and evaluate part-time staff involved in the coordination and development of community education offerings.
  • Update curricular guides, syllabi, and competencies to meet requirements.
  • Assist instructors with selection and customization of curricula and materials.
  • Collaborate with Operations staff in the decision-making process regarding the cancellation of classes or events.
  • Collaborate with college staff and company personnel to develop appropriate company training plans funded through available grants.
  • Serve on college committees and participate in Business and Community Education team meetings.
Requirements
  • Associate degree or higher is required.
  • Strong research and project management skills.
  • Excellent verbal and written communication skills and ability to articulate in both small and large group settings and with diverse groups of people.
  • Strong computational ability to include mathematical calculations and analyzing statistical data.
  • Strong organizational skills including the ability to multi-task, to meet deadlines, to maintain and access paper and electronic files, to produce error-free final products, and to manage time and output.
  • Excellent customer service skills required.
  • Proficient use of Microsoft Office products (Outlook, Word, Excel, PowerPoint).
  • Ability to read, write, and speak English fluently.
  • Enthusiastic and dedicated to the challenges of helping other people.
  • Ability to function collaboratively as part of a fast-paced, customer-oriented team.
  • Professional in communications, appearance, relationships, and responsiveness.
  • Positive attitude.
  • Self-starter with the ability to perform with little or no direct supervision.
  • Regular, prompt, and reliable attendance.
  • Ability to pass a background check, have a valid U.S. driver's license, and good driving record.
Physical Demands
  • Ability to lift up to 50lbs.
  • The employee frequently is required to sit for extended periods of time and use hands to operate computer keyboard, telephone, and basic office equipment.
  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • Ability to drive company-owned or personal vehicle.

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