Customer Service Representative

3 weeks ago


Monticello NY, United States Wayne Bank Full time
Job Summary:

As a Customer Service Representative at Wayne Bank, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to ensure that our customers receive prompt, efficient, and accurate service when processing transactions. You will also be responsible for cross-selling bank services and making referrals to appropriate business partners.

Key Responsibilities:
  • Represent the bank in a courteous and professional manner.
  • Process transactions accurately and efficiently.
  • Cross-sell bank services and make referrals to business partners.
  • Adhere to all current laws, security measures, and organizational policies/procedures.

Requirements:
  • Excellent communication, organizational, and interpersonal skills.
  • Basic computer knowledge.
  • Prior sales and cash handling experience preferred but not required.
  • High School Diploma or equivalent.

What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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