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Service Leader

2 months ago

Columbus, Ohio, United States Chipotle Full time

Job Summary

The Service Leader is a key member of the restaurant team, responsible for ensuring a positive customer experience by maintaining high standards of food quality, safety, and service. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Food Quality and Safety
    • Ensure that all food is prepared and served to the highest standards of quality and safety.
    • Monitor and maintain proper food handling and storage procedures.
    • Identify and address any food quality or safety issues promptly.
  • Customer Service
    • Provide exceptional customer service, ensuring that all guests have a positive experience.
    • Respond to customer complaints and concerns in a professional and courteous manner.
  • Team Leadership
    • Lead and motivate the restaurant team to achieve high standards of performance.
    • Develop and implement training programs to ensure that all team members have the skills and knowledge needed to succeed.
  • Operations Management
    • Manage the day-to-day operations of the restaurant, including scheduling, inventory, and supplies.
    • Monitor and maintain the cleanliness and organization of the restaurant.

Requirements

  • Experience
    • Previous experience in a restaurant or food service environment, preferably in a leadership role.
  • Skills
    • Strong leadership and communication skills.
    • Ability to work effectively in a fast-paced environment.
    • Knowledge of food safety and quality procedures.
    • Ability to train and develop team members.
  • Education
    • High school diploma or equivalent required.

What We Offer

At Chipotle, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a positive and inclusive work environment, where all team members feel valued and supported.