Team Leader

2 weeks ago


Columbus, Ohio, United States Penn Station East Coast Subs Full time

We are seeking a highly motivated and customer-focused Shift Leader to join our team at Penn Station East Coast Subs. As a Shift Leader, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of team members to deliver an outstanding guest experience.

Key Responsibilities:

  • Lead a team of team members to deliver an exceptional guest experience
  • Manage the day-to-day operations of the restaurant, including inventory management and scheduling
  • Provide exceptional customer service, responding to guest needs and resolving any issues promptly
  • Develop and implement strategies to improve sales and customer satisfaction
  • Collaborate with other Shift Leaders and management to achieve business objectives

Requirements:

  • Previous experience in a leadership or management role in the food service industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Strong problem-solving and analytical skills
  • Ability to lead and motivate a team to achieve business objectives

Benefits:

  • Competitive hourly rate
  • Opportunities for career advancement and professional growth
  • Flexible scheduling and opportunities for overtime
  • Discounts on Penn Station East Coast Subs menu items

Penn Station East Coast Subs is a fast-casual restaurant chain known for our high-quality, freshly prepared subs and sandwiches. Our menu features a variety of mouth-watering options, including our signature grilled submarine sandwiches, fresh-cut fries, and hand-squeezed lemonade. We are committed to providing an exceptional guest experience and creating a positive and inclusive work environment for our team members.


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