Strategic Product Development Lead

5 days ago

New York, New York, United States TixTrack Full time

We are seeking a seasoned Strategic Product Development Lead to join our team at TixTrack.

About the Role

As a key member of our product development team, you will be responsible for leading the development of Nliven, our real-time ticketing platform. You will work closely with cross-functional teams to deliver features that bring real value to our clients and their customers.

You will play a hands-on role in guiding the product lifecycle from concept to launch, focusing on delivering user-centric solutions. You will collaborate with Design, Engineering, and other teams to drive innovation while ensuring the product continues to evolve to meet business goals and customer needs.

This is a full-time, fully remote position, requiring candidates to be located within EST/CST in one of the following states: New York, Connecticut, New Jersey, Florida, North Carolina, South Carolina, Louisiana, Minnesota, Texas, Wisconsin.

About You
  • You have a strong background in product management, with a passion for delivering seamless, customer-focused solutions.
  • You excel at balancing both strategic thinking and tactical execution to bring products from concept to reality.
  • You're experienced in working cross-functionally with engineering and design to drive product success.
  • You thrive in data-driven environments and use metrics to guide product decisions and refine strategies.
  • You have excellent communication skills and can effectively articulate your vision to both technical and non-technical stakeholders.
Responsibilities
  • Lead key aspects of Nliven's product development, collaborating closely with Product, Design, Engineering, Sales, and Customer Service to ensure smooth execution and alignment across teams.
  • Develop and implement product strategies that align with the company's vision, leveraging customer and stakeholder feedback to drive meaningful enhancements.
  • Proactively identify opportunities to expand product capabilities, balancing user needs with technical feasibility, and working alongside Engineering to ensure a thoughtful approach.
  • Partner with the Design team to iterate on prototypes and address challenges, promoting a culture of creative problem-solving and innovation.
  • Collaborate with senior management to create product roadmaps and strategic plans, ensuring alignment with the broader company goals and long-term vision.
  • Monitor product development progress, making thoughtful adjustments as needed to meet timelines while maintaining a high level of quality.
  • Write and maintain clear, actionable product requirements documents (PRDs), ensuring they align with product goals and are reviewed with key stakeholders.
  • Work directly with clients to deeply understand their challenges, using these insights to inform product decisions and ensure we're solving the right problems.
  • Manage resources and budgets effectively, delivering high-quality features while maintaining accountability for timelines and costs.
  • Advocate for your product in cross-functional meetings, representing team contributions and driving forward initiatives that enhance customer experiences.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for the job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

To be successful in this role, you will need:

  • Five or more years of proven experience in product management, with an understanding of B2B or B2B2C platforms, ideally complemented by experience in consumer-facing products and/or mobile applications.
  • Understanding of product management principles, methodologies, and best practices.
  • Technical understanding gained through experience working in product or a related field.
  • Master's degree is a plus but not required.
Skills and Qualifications
  • Strong oral and written communication skills.
  • Ability to work independently, managing multiple projects and deadlines.
  • Possess strong analytical, decision-making, and creative problem-solving skills.
  • Strong attention to detail.
  • Ability to work cross-functionality and collaborate well with other teams.
  • Excellent organizational, leadership, and time management skills.
What We Offer
  • A competitive annual salary range of $130,000 - $150,000, commensurate with experience.
  • Annual bonus based on performance and company success.
  • 100% paid medical, dental, and vision benefits for employee and dependents.
  • Company-paid life insurance.
  • Traditional and Roth 401(k) plans.
  • Learning & development opportunities.
  • Flexible scheduling.
  • Generous PTO and holiday schedule.
  • Remote work environment.

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