Intake Coordinator

2 weeks ago

Pleasanton, California, United States Obran Cooperative Full time
Intake Coordinator Job Description

Apollo Home Health is seeking a skilled Intake Coordinator to play a crucial role in the smooth and efficient functioning of our home health services. As an Intake Coordinator, you will be responsible for coordinating the intake process for new patients, ensuring all necessary information is gathered and documented accurately.

Key Responsibilities:
  • Receiving and reviewing referrals from healthcare providers, patients, and family members.
  • Gathering all necessary information to initiate the intake process, including welcome calls with patients.
  • Creating and maintaining strong relationships with case managers and referrals.
  • Coordinating with the appropriate healthcare professionals to schedule initial assessments.
  • Ensuring all required documentation is accurately completed and submitted in a timely manner.
  • Communicating with patients, families, and insurance companies to provide updates and resolve any issues.
  • Collaborating with the clinical team to ensure a smooth transition of care for new patients.
Requirements:
  • Education: High school diploma or equivalent required. Licensed Vocational nurse, associates degree or higher in health care related field preferred.
  • Experience: Minimum of 2 years of experience in a healthcare setting, preferably in intake coordination or patient services.
  • Skills: Strong organizational and multitasking abilities. Excellent communication skills, both written and verbal. Proficiency in electronic medical record systems, Slack, Microsoft Office, Google Suite.
  • Knowledge: Familiarity with home health services, medical terminology, and customer service.
  • Ability to work independently and collaboratively in a fast-paced team environment.
  • Ability to work on site at our office in Pleasanton, CA, from ~10am-6:30pm Monday - Friday.
Benefits:
  • The salary range for this position is $25-$34/hour, commensurate with experience.
  • Employees are eligible for:
    • Medical, dental, and vision insurance.
    • Life Insurance.
    • Paid time off (Vacation, Sick & Holidays).
    • Retirement Plan.
    • Short- and long-term disability.
  • All employees are invited to become members of Obran Cooperative. An ever growing set of member benefits is offered to all Obran Cooperative members, including:
    • Optional participation in the Obran Cooperative board and committees to help define future Obran Cooperative member benefits for all Obran Cooperative members.
    • Participation in profit sharing.
Our Mission, Vision, and Values:
    • Obran Cooperative's mission is to put the engines of business to work for humanity.
    • Our Vision: Obran will be the world's largest worker-cooperative conglomerate. We exist to grow profitable, useful, and impactful businesses that serve our members, customers, and communities. We acknowledge structures of inequity and embrace the struggles to overcome them, one workplace at a time.
    • Our Values:
      • Democracy: We empower and educate members to participate fully in workplace decisions.
      • Innovation: We question the status quo and find new ways of working that are better for ourselves, our customers, our communities, and the environment.
      • Solidarity: We act in ways that promote equity and inclusion; we are pro-black, pro-women, pro-LGBTQ+, and against hate and discrimination in all its forms.
      • Humanity: We believe that workers are humans first; we foster dignity, respect, and joy in our interactions with each other.
      • Balance: We think critically and holistically about our decisions, and seek balance in the short- and long-term outcomes of all stakeholders we touch. Our stakeholders include our members, our families, our communities, our investors, our customers, our suppliers, and the environment.
    • This organization operates in accordance with the Rochdale cooperative principles:
      • Voluntary and open membership.
      • Democratic member control.
      • Members' economic participation.
      • Autonomy and independence.
      • Education, training, & information.
      • Cooperation among cooperatives.
      • Concern for community.

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