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Intake Coordinator

2 months ago

Pleasanton California, United States Obran Cooperative Full time
About the Role

Apollo Home Health is seeking a skilled Intake Coordinator to join our team. As an Intake Coordinator, you will play a crucial role in the smooth and efficient functioning of our home health services.

Key Responsibilities
  • Receiving and reviewing referrals from healthcare providers, patients, and family members.
  • Gathering all necessary information to initiate the intake process, including welcome calls with patients.
  • Creating and maintaining strong relationships with case managers and referrals.
  • Coordinating with the appropriate healthcare professionals to schedule initial assessments.
  • Ensuring all required documentation is accurately completed and submitted in a timely manner.
  • Communicating with patients, families, and insurance companies to provide updates and resolve any issues.
  • Collaborating with the clinical team to ensure a smooth transition of care for new patients.
Requirements
  • Education: High school diploma or equivalent required. Licensed Vocational nurse, associates degree or higher in health care related field preferred.
  • Experience: Minimum of 2 years of experience in a healthcare setting, preferably in intake coordination or patient services.
  • Skills: Strong organizational and multitasking abilities. Excellent communication skills, both written and verbal. Proficiency in electronic medical record systems, Slack, Microsoft Office, Google Suite.
  • Knowledge: Familiarity with home health services, medical terminology, and customer service.
Benefits
  • The salary range for this position is $25-$34/hour, commensurate with experience.
  • Employees are eligible for medical, dental, and vision insurance, life insurance, paid time off, retirement plan, short- and long-term disability.
  • All employees are invited to become members of Obran Cooperative, with benefits including optional participation in the Obran Cooperative board and committees, participation in profit sharing.