Operations Manager
4 weeks ago
We are seeking a highly skilled and experienced Operations Supervisor to join our team at Penske Logistics. As a key member of our operations team, you will be responsible for supervising logistics operations, including customer service, freight loading and unloading, dispatch, and proper documentation and procedure control.
Key Responsibilities- Supervise logistics operations, including customer service, freight loading and unloading, dispatch, and proper documentation and procedure control
- Conduct team meetings and evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations
- Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
- Ensure compliance with financial policies and procedures, including tracking MPG, returns, damages, etc.
- Understand the relationship between decision-making and profitability and closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets
- Ensure day-to-day management and associate activities are aligned with the location safety strategy and provide associates with communication, training, feedback, and direction to ensure safe performance
- Ensure compliance with all applicable regulatory agencies and company policies and procedures and conduct safety observations
- Understand the location-specific customer goals and objectives and work to meet and exceed these expectations daily and determine areas that could benefit from Continuous Improvement efforts
- Properly plan work assignments to ensure effective use of fleet equipment and work with hourly associates to ensure they understand safe and efficient operation of equipment
- Demonstrated leadership qualities with strong interpersonal skills and the ability to connect, build rapport, and maintain solid relationships with associates, Company leadership, internal and external customers
- Ability to work efficiently and independently with strong time management and organizational skills
- Strong written/oral communication skills and the ability to actively listen are required
- Ability to manage through a problem, think critically, and make decisions independently
- Ability to drive process improvement and lead change
- Proficient computer skills including Microsoft Word, Excel, Outlook, and PowerPoint required
- Must demonstrate ownership and responsibility to run the operation with a sense of urgency
- High School Diploma or equivalent required; Bachelor's Degree preferred
- Competitive salary range of $69,000-$73,000 annually and bonus eligible up to 12% of base salary
- Bi-weekly shift differential of $205.00 because you are working a third shift ($5330.00 annually)
- Opportunity to work with a leading transportation and logistics company
- Chance to develop your leadership skills and advance your career
If you are a motivated and experienced operations professional looking for a new challenge, please submit your application, including your resume and cover letter, to us today.
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