Customer Experience Representative

4 days ago


Jersey Shore, Pennsylvania, United States WEIS LLC Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate at WEIS LLC. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet customers, answer questions, and resolve concerns in a polite and professional manner.
  • Point of Sale Operations: Operate front-end scanning equipment and cash registers, process transactions, and maintain accuracy during checkout.
  • Store Maintenance: Maintain a clean and organized store environment, including the front-end area, stockroom, and other designated areas.
  • Team Collaboration: Work collaboratively with colleagues to ensure smooth store operations and achieve sales goals.
  • Adherence to Company Policies: Follow company policies and procedures, including those related to customer service, cash handling, and store security.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: No prior experience required, but a willingness to learn and grow with our company is essential.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a commitment to providing exceptional customer service.
What We Offer
  • Competitive Pay: We offer a competitive hourly rate and opportunities for advancement.
  • Benefits: We provide a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
  • Opportunities for Growth: We are committed to helping our employees grow and develop their careers, with opportunities for advancement and professional development.


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