Experienced Service Advisor

4 weeks ago


Pittsfield, Massachusetts, United States Haddad Toyota Full time

We are seeking a highly skilled Service Advisor to join our team at Haddad Toyota. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that every customer has a positive experience with our dealership.


Key Responsibilities:

  • Greet customers in the service drive and conduct a thorough inspection of their vehicle to identify any concerns or issues.
  • Dispatch repair orders to our team of skilled technicians and work with them to develop estimates and repair plans.
  • Communicate with customers to advise them on the necessary repairs and provide them with a clear understanding of the work to be done.
  • Process all necessary paperwork and ensure that customers are satisfied with the service they receive.

Requirements:

  • Valid driver's license with a clean driving record.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.

Benefits:

  • Competitive salary range of $50,000 to $100,000 per year.
  • Health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid holidays and time off.


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