Center Physical Therapy Director

1 week ago

Pompano Beach, Florida, United States Concentra Full time
Overview

Concentra is seeking a highly skilled and dedicated Center Physical Therapy Director to join our team. As a key member of our patient care team, you will play a vital role in providing exceptional care to our patients and driving business outcomes.

Responsibilities
  • Lead by example and create an exceptional patient experience by providing direct patient care and supervising staff therapists.
  • Manage key clinical center metrics, including quality outcomes and holds therapists accountable for performance.
  • Consistently demonstrate all components of the Physical Therapy Guidebook and the Perfect PT visit.
  • Manage clinical outcomes and address outlier cases with staff therapists.
  • Ensure clinical workflows optimize patient capture, processing of referrals, and scheduling.
  • Execute therapy plans for each patient, focusing on early intervention and same-day evaluation.
  • Create a professional and collaborative working environment that promotes teamwork, quality, exceptional outcomes, and patient safety.
  • Work with DTO to identify clinical improvement opportunities.
  • Foster relationships with employers, referral sources, and payer groups through routine communications and engagement opportunities.
  • Masters use of clinical systems to ensure efficient and excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders.
  • Ensure compliance with individual State Practice Act/Rules and Regulations/WC Regulations.
  • Drive patient and client experience and satisfaction metrics.
  • Actively participate in CLT meetings with COD and CMD to improve quality, patient safety, outlier management, and ensure the ongoing development and growth of the center's business.
  • Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours.
  • Work with DTO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies.
  • Promote, cultivate, and exemplify Orange Book values for all center colleagues.
  • Develop colleague success through all aspects of the talent life cycle for staff therapists and PTSS within the center.
  • Foster an environment of collaboration, professionalism, patient and colleague safety, quality care, continuous improvement, and reward and recognition.
  • Lead and promote collaboration within CLT and across disciplines to achieve clinical and business outcomes.
  • Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan.
  • Promote center initiatives and work flows that are consistent with those in other centers.
  • Possesses financial awareness and provides input to center budget and key business metrics.
Qualifications
  • Bachelors of Science or advanced degree in Physical Therapy (Doctor of Physical Therapy) from an accredited college or university.
  • Must meet licensure requirements of jurisdiction.
Job-Related Experience
  • Customarily at least two years of demonstrated clinical experience in an occupational healthcare setting.
Job-Related Skills/Competencies
  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism.
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.
Additional Data

Benefits include:

  • Generous paid time off (PTO)
  • Medical and prescription plans
  • Basic and enhanced dental and vision plans
  • Supplemental health benefits (accident, critical illness, hospital indemnity insurance)
  • LifeWorks employee assistance program
  • Company-funded HSA
  • Short-term disability
  • Pre-tax spending accounts (health care and dependent care FSA)
  • Training provided in our world-class occupational medicine process management model
  • Medical experts panel (MEP)
  • Concentra CEU courses
  • New hire learning program
  • Occupational Health University
  • Leadership development program
  • Manual therapy certification
  • Yearly CEU stipend and CEU time
  • Tuition reimbursement
  • Professional On-demand Learning Modules
  • Malpractice insurance
  • Unmatched opportunities for advancement locally and nationally
  • Traditional and Roth 401(k) with employer match
  • Competitive salary
  • Colleague referral bonus program
  • Colleague discount program
  • Life insurance/disability
  • Pre-tax spending accounts
  • Relocation assistance (when applicable)
  • Incentive/RVU bonus
  • Commuter benefits
  • Identity theft services
  • Company-paid long-term disability

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