Technical Support Specialist

3 days ago


Lincoln, Nebraska, United States RentVision Full time
Job Overview

We are looking for a skilled Technical Support Specialist to join our Marketing Operations team. As an IT Expert, you will play a key role in ensuring that our systems run smoothly, our employees have the tools they need to succeed, and our data remains secure.

About the Job

This is a full-time position with an estimated salary range of $70,000 - $90,000 per year, depending on experience. The successful candidate will work in an office with the Marketing Operations team, interacting with every department across the organization to support system initiatives and troubleshoot issues.

Key Responsibilities

  • Technical Support: Provide tier one technical support, troubleshooting issues and resolving technical problems efficiently
  • Systems Administration: Manage user accounts, permissions, and software configurations to maintain optimal system functionality
  • Hardware Support: Set up, configure, and troubleshoot laptops, printers, and other hardware components
  • Security Awareness Training: Manage our security best practices and cybersecurity awareness training
  • Mobile Device Management: Support and manage mobile devices to ensure secure and efficient access to company systems

Preferred Experience

  • Familiarity with managing Apple and Google products is highly preferred to support a mixed technology environment
  • Experience in managing and troubleshooting wireless networks will help streamline connectivity support
  • Advanced Excel skills are valuable for generating reports and tracking system performance


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