Sales & Customer Service Representative
3 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Sales & Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, promoting the value of Total Body Care, and supporting clinic flow.
Key Responsibilities:
- Provide outstanding customer service and ensure that every guest feels valued and understood.
- Promote the benefits of Total Body Care by educating clients on new services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases.
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
Requirements:
- A high school diploma or equivalent and previous retail or sales experience (preferred).
- Critical thinking skills, excellent math and computer skills, and the ability to multitask.
- Great people skills and the ability to establish positive relationships with guests.
Benefits:
- Competitive base pay starting at $10.33/hour plus commissions.
- Medical insurance available to full-time employees after completing their first 90 days.
- Paid time off for full-time employees after one year of service.
- Employee referral bonus program.
- Employee Assistance Program.
- A flexible schedule for a better work-life balance.
- In-depth product and service training.
- A free massage, skincare, or stretch service each month.
- 15% off all products.
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