Patient Financial Advocate

6 days ago


Dayton, Ohio, United States Premier Health Full time
Join Premier Health as a Patient Financial Counselor

We are seeking a compassionate and detail-oriented Patient Financial Counselor to join our team at Premier Health. As a Patient Financial Counselor, you will play a vital role in helping patients navigate their medical expenses and providing them with the support and guidance they need to make informed decisions about their care.

Key Responsibilities:
  • Provide exceptional customer service to patients and families, addressing their financial concerns and questions
  • Conduct thorough financial assessments to identify patients' financial needs and develop personalized plans to address them
  • Work closely with patients, families, and healthcare teams to ensure accurate and timely financial information is shared
  • Develop and maintain relationships with patients, families, and healthcare teams to ensure a positive and supportive experience
  • Stay up-to-date on changing regulations, laws, and policies related to patient financial services
Requirements:
  • High school completion or equivalent required; associate's degree in a related field preferred
  • 3-5 years of experience in a healthcare or financial setting, with a focus on patient financial services
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare teams
  • Strong analytical and problem-solving skills, with the ability to navigate complex financial information
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment
  • The chance to make a meaningful difference in the lives of our patients and families


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