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Loss Prevention Supervisor

2 months ago


Grafton, Wisconsin, United States Roundel Full time

Position Overview:

The Loss Prevention Supervisor plays a crucial role in ensuring the safety and security of our team members, guests, and brand. This position is dedicated to mitigating risks associated with theft and fraud while maintaining a welcoming environment for our customers.

Key Responsibilities:

  • Foster a culture of safety and security within the store, including effective crisis management and crowd control strategies.
  • Implement daily and weekly priorities for the Loss Prevention department to align with business objectives.
  • Respond to incidents of theft and develop strategies to prevent future occurrences.
  • Collaborate with store leadership to educate and support operational loss prevention initiatives.
  • Lead and mentor a team of hourly associates, focusing on talent development and retention.

Daily Duties:

  • Enhance store sales and profitability by ensuring product availability for guests.
  • Influence and validate security measures and participate in emergency response situations.
  • Assist in training team members on safety protocols and emergency preparedness.
  • Monitor staffing needs and support effective talent planning.
  • Identify trends related to theft and develop tactics to address them.

Qualifications:

  • Minimum age of 18 with a high school diploma or equivalent.
  • Previous experience in retail or loss prevention is preferred.
  • Strong leadership and accountability skills.
  • Effective communication abilities across various platforms.
  • Capacity to work independently and collaboratively within a team.

Physical Requirements:

  • Ability to navigate all areas of the store and respond to team member or guest issues.
  • Capability to lift and move merchandise safely, including items weighing up to 40 pounds.
  • Flexibility to work varied shifts, including nights and weekends.

Company Commitment:

We are dedicated to creating a diverse and inclusive workplace, ensuring that all team members feel valued and respected. Our commitment to safety and well-being is paramount, and we strive to provide a supportive environment for all.