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Sales Team Lead

2 months ago

Exton, Pennsylvania, United States Norman's Gift Shops, Inc. Full time
Job Description

Norman's Gift Shops, Inc., a leading employee-owned retail company, is seeking a qualified Part Time Sales Leader for our location. We are in the business of helping people capture their emotions and share them with one another.

Our Mission:

We strive to provide a memorable and genuine experience to each of our customers. Our Sales Leaders are key contributors in providing a 'caring team' atmosphere for our customers.

Key Responsibilities:

  • Infuse our Customer CARE program into the culture of the store in which you lead by example to drive retail sales by genuinely connecting with the customer, building relationships, and earning her business.
  • Believe that the customer always comes first and is the most important individual to our business.
  • Meet store specific Crown Rewards program enrollment goals on a consistent basis.
  • Assist management in developing and training staff of new products and processes.
  • Provide supervision and managerial support in the absence of the store manager and assistant store manager.
  • Ability to learn and be efficient with our register system to ensure a positive and pleasant point of sale experience for our customers.
  • Utilize outstanding selling skills during customer interactions to build sales and drive customer satisfaction.
  • Proactively learn retail product knowledge for all merchandise to use when selling to the customer.
  • Maintain and restock displays as directed by store management.
  • Perform additional duties as assigned.

Requirements:

  • High School diploma, GED, equivalent or higher.
  • Prior retail experience with supervisory exposure.
  • Prior customer service experience
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.

Benefits and Perks:

  • Flexible Schedule
  • A lucrative 30% off shopping discount on merchandise purchased in our stores.
  • Incentive contests throughout the year

Norman's Gift Shops, Inc. is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally protected status.