Psychiatry Support Coordinator

2 weeks ago


Decatur, Illinois, United States Foresight Mental Health Full time
Job Title: Psychiatry Support Coordinator

We are seeking a highly skilled and compassionate Psychiatry Support Coordinator to join our team at Foresight Mental Health. As a key member of our support team, you will play a vital role in ensuring the smooth operation of our clinical services.

Key Responsibilities:
  • Provide exceptional support to our providers and patients, handling requests efficiently and effectively.
  • Collaborate with department leads and team members to ensure tasks are completed promptly and properly.
  • Attend scheduled meetings to stay up-to-date with relevant changes and updates.
  • Coordinate scheduling, medication refill requests, prior authorizations, lab orders, and genetic testing, as well as assisting with documentation requests.
  • Complete daily tasks to achieve projected metrics and contribute to the growth and success of our organization.
  • Utilize conflict resolution and de-escalation techniques to resolve patient issues and provide support in high-stress situations.
  • Hold a valid certification in administering intramuscular injections and be able to administer injections as directed by providers.
Requirements:
  • Experience in the mental health field or clinical setting, preferably as a pharmacy technician or medical assistant.
  • One-plus year of customer experience.
  • Proficiency in EHR systems.
  • Excellent verbal and written communication skills, with the ability to remain calm in high-stress situations.
  • Ability to work on a computer for prolonged periods while sitting at a desk.
  • Access to a private workspace that complies with HIPAA privacy guidelines.
  • A self-starter attitude, with a passion to grow, learn, and contribute to improving mental health care.
  • Excellent interpersonal skills and a team-player attitude.
  • Attention to detail and a willingness to ask for help when needed.
What We Offer:
  • A full-time, primarily in-office position with a competitive hourly rate of $20.00.
  • Comprehensive medical, dental, and vision coverage.
  • Two weeks of starting paid time off, growing with tenure.
  • $50,000 employer-provided basic life insurance.
  • Employer-provided short-term and long-term disability.
  • Pet insurance available.
  • Student loan counseling services.
  • Employee Assistance Program (EAP).

Foresight Mental Health is an equal opportunity employer, committed to providing reasonable accommodations and fostering an inclusive work environment. We welcome members of all backgrounds and perspectives.



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