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Retail Store Lead

2 months ago

Highland Park, Illinois, United States Guitar Center Full time
Job Description

Why Guitar Center?

Guitar Center is a leading music retailer that offers a unique work environment for musicians and non-musicians alike. As a Store Lead, you will be part of a team that embodies the world of creativity and music, encouraging staff to find their own individual sound.

Position Overview:

The Store Lead is a junior member of the store leadership team, responsible for providing guidance and assistance to other store associates. This role requires strong individual sales performance levels, as well as assistance with merchandising and operational tasks to ensure the store delivers the best possible customer experience.

Key Responsibilities:

  • Provide sales and operational guidance and assistance to other store associates
  • Drive company sales initiatives
  • Establish and maintain strong individual sales performance as a sales individual contributor and as a Lead to mentor and guide fellow associates
  • Assist with the execution of all operational tasks to ensure the store is ready to conduct business, including merchandising, product fulfillment, and cycle counting
  • Perform open and closing duties as required and scheduled by Management
  • New hire training for Sales and Operations support staff
  • Operate as Manager in Charge in the absence of store leadership team

Requirements:

  • 3+ years of directly relevant work experience in a retail or sales environment
  • Able to work independently, prioritize responsibilities, and multi-task with an appropriate level of urgency
  • Able to lift weight of up to 25 pounds

Preferred Qualifications:

  • Solid working experience with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook); proficiency strongly preferred
  • Lead, supervisory, or management experience
  • Intermediate knowledge of Musical Instruments sold within Guitar Center (Guitars, Drums, Tech, etc.)

Guitar Center is an Equal Opportunity Employer

We provide fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.