Customer Service Representative

2 weeks ago


Westminster, California, United States Astiva Health Full time

The Astiva Health team is seeking a highly skilled Customer Service Representative to join our Corporate office in Orange, CA. This role will play a vital part in ensuring the satisfaction of current and potential members and providers by providing exceptional customer service.

Key Responsibilities:

  • Answer telephonic inquiries regarding Medicare Advantage benefits, eligibility, enrollment, claims, referral, prior authorizations, appeals & grievances
  • Provide excellent customer service while maintaining a professional demeanor
  • Meet quality and performance standards

Requirements:

  • Bilingual in Korean and English

What We Offer:

  • A competitive salary of $65,000 - $75,000 per year
  • A dynamic work environment with opportunities for growth and development
  • A comprehensive benefits package, including medical, dental, and vision insurance

About Us:

Astiva Health is a leading provider of healthcare services. Our team is dedicated to delivering exceptional care and support to our members and providers. We are committed to creating a positive and inclusive work environment that values diversity and promotes excellence.



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