Customer Experience Specialist

7 days ago


Spotsylvania, United States Hand and Stone Massage and Facial Spa Full time

Join our team as a Customer Experience Specialist at Hand & Stone Fredericksburg in Fredericksburg, VA. As a Sales Associate, you will play a key role in delivering exceptional customer experiences and driving membership sales.

We are seeking a motivated individual with excellent communication skills, a positive attitude, and a winning personality. If you have a passion for sales, retail, or service and enjoy connecting with people, we encourage you to apply.

Our compensation package includes a base hourly rate of $12.00 - $15.00 per hour, plus uncapped commission structure on membership sales. Top performers can earn an additional $2 - $4 per hour in commission on top of their base rate.

Your responsibilities as a Sales Associate will include:

  • Meeting performance-based goals set by your manager and the company
  • Providing outstanding customer service through phone calls, appointments, and membership sales management
  • Promoting our products and services effectively
  • Collaborating with the Service Provider team to maximize appointment book

We have a flexible schedule that includes weekend, daytime, evening, and holiday hourly schedules. Both FULL TIME and PART TIME hours are available.



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