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Virtual Sales Support Representative

2 months ago

Omaha, Nebraska, United States Octane Co. Full time

About the Role:

We are seeking a highly motivated and results-driven Virtual Sales Support Representative to join our team at Octane Co. As a key member of our sales support team, you will play a critical role in delivering exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective support to clients via phone, email, and chat, resolving their inquiries and concerns in a professional and courteous manner.
  • Develop and maintain a deep understanding of our products and services, utilizing this knowledge to provide accurate and informative responses to client inquiries.
  • Collaborate with internal stakeholders to resolve complex client issues and escalate concerns as necessary.
  • Stay up-to-date on industry trends and competitor activity, utilizing this knowledge to inform sales strategies and improve client outcomes.

Requirements:

  • 2+ years of experience in a sales support or customer service role.
  • Proven track record of delivering exceptional customer service and support.
  • Strong communication and interpersonal skills, with the ability to effectively interact with clients and internal stakeholders.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing company.
  • A collaborative and supportive work environment.
  • Professional development opportunities and training.