Product Support Sales Representative

4 weeks ago

Omaha, Nebraska, United States GES Full time

Job Summary:


The Product Support Sales Representative will be responsible for improving the business success of our customers through face-to-face contact and knowledge of their operation and needs.


The primary objective of the Product Support Sales Representative is to build relationships and establish a true partnership that will make our customers more successful by anticipating and/or recognizing their needs and supplying parts, small equipment and setting up service for their equipment.


The territory for this position is all of eastern and middle Nebraska.


Key Responsibilities:



  • Responsible for the coverage, retention, development, and customer satisfaction within your assigned territory.
  • Responsible for selling parts, service, and small whole goods within your assigned territory.
  • Utilize CRM program to prepare equipment quotes and organize time.
  • Work with the Product Support Sales Representative Manager to develop territory and promote General Equipment and Supplies Inc.
  • Work with parts department, service department and territory salesman to keep customers up and running efficiently.
  • Identify new customers within assigned territory to promote GES growth.
  • Perform the necessary functions required for machine or equipment service and/or parts quotes i.e. undercarriage evaluations, G.E.T evaluations, fit ups, record keeping, and recommendations.
  • Attend educational and training programs covering company policies, department objectives, products services and programs, professional salesmanship and personal growth.
  • Responsible for keeping accurate expense records and tracking them online weekly.
  • Ability to balance the business needs and goals of the company while looking out for the best interests of our customers.

Requirements:



  • Must share our Core Values: Do the Right Thing, Be Curious, Have Passion, and Be Innovative.
  • A background in construction, aggregate and/or heavy construction equipment is recommended but not required.
  • Minimum of 2 years' experience in sales, service, or parts in heavy construction or product support.
  • Requires a valid driver's license and the ability to maintain an insurable driving record.
  • A high computer comfort level and with knowledge in Microsoft Word, Excel, & Outlook. Will be trained on business software and CRM software.
  • Must have a positive mental attitude.
  • Must have excellent customer service skills, both internal and external customers.
  • Be personable, highly motivated, reliable, ethical, and able to adapt to all forces around them, customers, suppliers, coworkers, and manufacturers.
  • Attain short- and long-term objectives through good time management and planning.
  • Strong interpersonal skills and oral/written communication skills.
  • Organizational skills with ability to effectively manage multiple projects.
  • Must be willing to attend training to develop an expertise in all areas of GES products offered.

Benefits:



  • Health
  • FSA
  • HSA w/ Employer Contributions
  • Dental
  • Vision
  • Life / AD&D / Critical Illness
  • 401k + Company Match
  • PTO Accrual
  • Paid Holidays
  • Prescription Safety Glass Reimbursement
  • Safety Boot and Cold Weather Gear Reimbursement
  • Employee Assistance Program
  • Uniform/Clothing Allowance
  • Employee Events
  • Sponsorships
  • Additional Job-Related Education and Trainings
  • Short/Long Term Disability - Employer Paid

Nature and Scope of Job:


Requires sitting, standing with periodic lifting, walking, standing, bending, stooping, and stretching.


Requires ability to push, lift, pull, and/or carry 10 lbs. or more.


The Product Support Sales Representative must live within the boundaries of the branch territory and daily travel is a requirement.


The duties described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents.


Supervisors or managers may ask job incumbents to perform other duties as needed and/or required.


Management has the right to revise this position description at any time.


The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.


GES

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