IT Service Desk Analyst
1 week ago
Job Description
The Help Desk Technician is a critical role at Acuative Corporation, responsible for providing exceptional customer service and technical support to our clients.
About Us
Acuative has a rich history of innovation in the communication industry, dating back over three decades. Our team of experts delivers end-to-end solutions, from network design to installation and management.
Responsibilities
- Respond to client inquiries and provide timely resolutions to IT-related issues.
- Analyze and troubleshoot complex IT system problems.
- Collaborate with internal teams to ensure seamless execution of service requests.
What We Offer
Join our dynamic team and enjoy a range of benefits, including:
- Estimated annual salary: $58,000 - $68,000.
- Award-winning health insurance plans.
- Generous paid time off and holidays.
- Ongoing training and professional development opportunities.
- Recognition and reward programs.
- 401(k) plan with company match.
- Lifelong learning and growth opportunities.
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