Customer Service Lead

4 weeks ago


Las Vegas, Nevada, United States Burlington Full time
Customer Service Lead Role Overview

As a Customer Service Lead at Burlington, you will be responsible for directing cashier coverage and customer flow at the front of lines to ensure efficient service. Additionally, you will assist the management team in communicating promotions and company updates to customers. Your duties will also include monitoring and validating returns, exchanges, check authorizations, voids, and other transactions. Furthermore, you will support training for team members to ensure they have the necessary skills to provide excellent customer service.

Key Responsibilities:
  • Direct cashier coverage and customer flow at the front of lines
  • Assist management team in communicating promotions and company updates
  • Monitor and validate returns, exchanges, check authorizations, voids, and other transactions
  • Support training for team members

Why Work at Burlington?

Burlington is a dynamic and fast-paced retail environment that offers opportunities for growth and development. As a Customer Service Lead, you will be part of a team that is dedicated to providing excellent customer service and creating a positive shopping experience for our customers.

  • Las Vegas, Nevada, United States Circle K Full time

    As a Lead Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues on shift. You will also provide training assistance to new Customer Service Representatives and perform shift supervision. Additionally, you will be responsible for completing all store merchandise...


  • Las Vegas, Nevada, United States Circle K Full time

    Key Responsibilities:As a Lead at Circle K, you will be responsible for:Leading shifts on a regular basis to gain entry-level management experienceGreeting customers, operating the register, and making purchase suggestionsWorking with the food program and maintaining high standards for store appearanceProviding fast and friendly service to...


  • Las Vegas, Nevada, United States Anytime Home Service Full time

    Job OverviewAnytime Home Service is seeking a highly organized and reliable Customer Service Representative to join our office team. This individual will be responsible for handling a variety of situations professionally and providing excellent customer service. The ideal candidate will be independent, highly organized, and skilled at multitasking. While...


  • Las Vegas, Nevada, United States AutoNation Full time

    Job Summary: As a Customer Service Representative at AutoNation, you will be responsible for receiving incoming service calls, establishing relationships with customers, and scheduling appointments for the Service Department.Key Responsibilities:Receive all incoming service calls and establish relationships with customers.Schedule appointments for the...


  • Las Vegas, Nevada, United States BakeMark Full time

    Bakery Customer Support SpecialistBakeMark is a leading manufacturer and distributor of bakery ingredients, products, supplies, and services. We are seeking a highly organized and detail-oriented Customer Service Representative to join our team.Key Responsibilities:Process all incoming orders from sales teams, customers, and affiliates in a timely and...


  • Las Vegas, Nevada, United States Jen Sias-Lyke - State Farm Agent Full time

    Job DescriptionAre you a customer-focused individual who enjoys working with the public? If so, this role may be the perfect fit for you. As a State Farm Agent Team Member, you will be responsible for establishing customer relationships and following up with customers as needed. You will also use a customer-focused, needs-based review process to educate...


  • Las Vegas, Nevada, United States Helbar Nevada Inc Full time

    Job DescriptionThe ideal candidate for this role will possess excellent customer service skills, a strong ability to work in a fast-paced environment, and a passion for delivering world-class service to all retail customers. Key responsibilities include receiving and processing packages for courier shipment, operating various equipment and devices, and...


  • Las Vegas, Nevada, United States Public Storage Full time

    Job OverviewAs a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. Your primary focus will be on managing storage units, assessing customer needs, and making recommendations to ensure a seamless experience.Key Responsibilities:Manage storage units, including daily inspections and inventory...


  • Las Vegas, Nevada, United States U-Haul International, Inc. Full time

    Job SummaryAs a Customer Service Agent at U-Haul International, Inc., you will play a vital role in supporting the site manager with facility operations. Your responsibilities will include answering phone inquiries from active and prospective customers, showcasing storage units, explaining the terms of rental agreements, and preparing rental contracts....


  • Las Vegas, Nevada, United States Pottery Barn Full time

    Are you passionate about delivering exceptional customer service and creating memorable experiences for our customers?We're seeking a highly motivated and customer-focused individual to join our sales floor team as a Customer Service Representative.As a Customer Service Representative, you will be responsible for providing top-notch customer service,...


  • Las Vegas, Nevada, United States Chung Insurance Agency Inc. Full time

    Job OverviewAre you a customer-focused individual with a passion for marketing insurance products? Do you enjoy working with the public and building strong relationships? If so, this role may be the perfect fit for you. As a Customer Service Representative at Chung Insurance Agency Inc., you will be responsible for establishing and maintaining customer...


  • Las Vegas, Nevada, United States Trulite Glass & Aluminum Solutions Full time

    Job DescriptionOverviewThis role is responsible for leading a customer service support organization that services products and services located out of Las Vegas, NV. The Customer Service Manager provides leadership and management to a team of customer service representatives, ensuring excellent service and high customer satisfaction.Key...


  • Las Vegas, Nevada, United States Ulyanna Chung - State Farm Agent Full time

    Job DescriptionAre you looking for a career that combines customer service with insurance and financial services? As a State Farm Agent Team Member, you will have the opportunity to work with a dynamic team and help customers achieve their goals.Responsibilities:Establish customer relationships and follow up with customers, as needed.Use a customer-focused,...


  • Las Vegas, Nevada, United States Conoco Full time

    We are seeking customer-focused professionals to join our team at Conoco, a leading American petroleum brand operating under the ownership of the Phillips 66 Company since 2012 and headquartered in Houston, Texas.Salary Range: $25,000 - $40,000 per year, depending on experience.Job Description:As a Customer Service Representative, your primary responsibility...


  • Las Vegas, Nevada, United States NVA Full time

    Customer Service AmbassadorAloha Animal Hospital is seeking a highly skilled and compassionate Customer Service Ambassador to provide exceptional service to our clients. The ideal candidate will have experience assisting clients in person, over the phone, and via email, with a proven track record of building positive relationships with team members.Key...


  • Las Vegas, Nevada, United States Movement Fitness Llc Full time

    Job SummaryMovement Fitness Llc is seeking a dedicated and customer-focused Gym Customer Service Specialist to join our team. This role is ideal for individuals who enjoy providing exceptional service and creating memorable experiences for clients and guests.In this position, you will be responsible for check-in processes, answering inquiries regarding...


  • Las Vegas, Nevada, United States Intermex Wire Transfer Full time

    Job Title: Cashier/Customer Service AssociateJob Summary:We are seeking a highly motivated and customer-focused Cashier/Customer Service Associate to join our team at Intermex Wire Transfer. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and promoting our services to...


  • Las Vegas, Nevada, United States NFI Full time

    NFI Job SummaryAs a Distribution Customer Service Representative at NFI, you will be responsible for providing exceptional customer service to our clients. Your key responsibilities will include:Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Process and input customer orders, ensuring accuracy and...


  • Las Vegas, Nevada, United States Life Trans, Inc Full time

    We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Life Trans, Inc. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients in both English and Spanish.Main Responsibilities:Answer incoming calls from customers in both English and Spanish via...


  • Las Vegas, Nevada, United States State Farm Insurance Full time

    Job Summary: We are seeking a highly skilled and customer-focused Insurance Customer Service Representative to join our team at State Farm Insurance. As an Office Representative, you will be responsible for providing exceptional customer service by answering inquiries and resolving issues related to insurance policies. Your primary goal will be to ensure...