Civil Service Liaison Specialist

1 day ago


New York, New York, United States NYC Health Hospitals Full time
Civil Service Liaison Job Summary

NYC Health + Hospitals is seeking a highly organized and detail-oriented Civil Service Liaison to assist with the Civil Service hiring process. The successful candidate will be responsible for tracking email correspondence, auditing Civil Service records and codes, assisting with background investigation functions, and disseminating digital fingerprint results.

Key Responsibilities
  • Assist with the Civil Service hiring process, including preparing materials for hiring pools, emailing hiring pool notices to candidates, and tracking emails.
  • Facilitate the flow of candidate interviews at hiring pools to ensure positions are filled in compliance with all applicable Civil Service laws and NYC Health + Hospitals rules and regulations.
  • Reconcile hiring pool documents to prepare dispositions required to document the status of each candidate and the overall results of each hiring pool.
  • Enter data into departmental databases to document the outcome of each hiring pool, update candidate address changes and/or restorations.
  • Assist with coordinating qualifying language assessments, as needed.
  • Track and assist with responding to inquiries from the general public, employees, and candidates regarding Civil Service exams, list status, and various departmental initiatives received via phone or email.
  • Generate system reports to facilitate the monitoring and replacement of Provisionals.
  • Assist with file management, including scanning and archiving civil service records, hiring pool results, reports, and background records in OnBase and other electronic platforms.
  • Assist with quality assurance reviews of scanned files and database entries to ensure accuracy and completeness prior to the destruction of paper records.
  • Assist with preparing summary reports, metrics, and memos regarding civil service hiring pools and exams.
  • Assist with Civil Service Code Audits.
  • Responsible for tracking candidate restorations to civil service lists and processing address changes in the departmental database.
  • Track and follow up on DP 2001 requests from both H+H HR Departments and NYC agencies to ensure time and leave balances are accurately transferred for employees leaving/coming to NYC Health + Hospitals to/from a NYC agency.

Requirements
  • Bachelor's Degree from an accredited college or university in Human Resources Management, Labor Relations, Public Relations, Healthcare Administration, or a related discipline.
  • Associate's Degree from an accredited college or university in Human Resources Management, Labor Relations, Public Relations, Healthcare Administration, or a related discipline and two (2) years of relevant experience in human resources or personnel administration, labor relations, employee relations, learning and development, talent acquisition, customer service (providing information and resolving customer concerns), or a related administrative support function.
  • High School Diploma or its educational equivalent and four (4) years of relevant experience, as described in 2 above.

Preferred Qualifications
  • Bachelor's degree.

Knowledge and Skills
  • Civil Service exams and hiring.
  • Background investigations.

Benefits
  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week.
  • Retirement Savings and Pension Plans.
  • Loan Forgiveness Programs for eligible employees.
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts.
  • College tuition discounts and professional development opportunities.
  • Multiple employee discounts programs.


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