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Office Representative

1 month ago

Las Vegas, Nevada, United States Ulyanna Chung - State Farm Agent Full time
Job Description
As a valued member of our team, you will play a crucial role in helping our business grow through value-based conversations and remarkable customer experiences. Your primary responsibility will be to establish and maintain strong customer relationships, providing prompt, accurate, and friendly service to meet their needs.

Key Responsibilities:
  • Establish customer relationships and follow up as needed.
  • Provide exceptional customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain a strong work ethic with a total commitment to success each day.

As an Agent Team Member, you will enjoy a range of benefits, including hourly pay, commission/bonus, health benefits, paid time off, and growth potential for advancement within our agency. If you are a motivated self-starter with excellent interpersonal and communication skills, we encourage you to apply.

Requirements:
  • Excellent interpersonal skills.
  • Excellent communication skills - written, verbal, and listening.
  • Enthusiasm for the role insurance and financial products play in helping people manage risks, recover from the unexpected, and realize their dreams.
  • People-oriented.
  • Self-motivated.
  • Detail-oriented.
  • Dedicated to customer service.
  • Pride in getting work done accurately and timely.
  • Ability to multi-task.
  • Ability to effectively relate to customers.
  • Bilingual - Spanish or Korean preferred.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).