Atlassian Expert

19 hours ago

Annapolis, Maryland, United States NexThreat Full time
Job Title: Atlassian SME

Are you an Atlassian expert looking for a new challenge? Do you have a passion for Jira, Confluence, and Jira Assets? We're seeking a talented professional to join our team as an Atlassian SME.

About the Role

As an Atlassian SME, you will be responsible for designing and administering multiple Jira Software (Agile Scrum) and Service Desk/Service Management projects. You will also design and implement Confluence spaces leveraging advanced functionality and design techniques to provide sophisticated solutions with a high degree of usability.

You will work with customer teams to understand their business processes and needs, help them understand the capabilities of the Atlassian tools, and develop solutions that deliver significant value. Additionally, you will provide informal, unstructured training sessions with end-users to help them become more self-sufficient at administering and managing their own projects and spaces.

Responsibilities
  • Design and administration of multiple Jira Software (Agile Scrum) and Service Desk/Service Management projects
  • Design and implementation of Confluence spaces leveraging advanced functionality and design techniques to provide sophisticated solutions with a high degree of usability
  • Design and administration of multiple Jira Assets schemas supporting a variety of use-cases that extend Assets's functionality well beyond core asset management capabilities
  • Working with customer teams to understand their business processes and needs, help them understand the capabilities of the Atlassian tools, and develop solutions that deliver significant value
  • Provide informal, unstructured training sessions with end-users to help them become more self-sufficient at administering and managing their own projects and spaces
  • Creating skeleton technical Jira project reference documentation in Confluence for use by other Jira project administrators
Qualifications
  • 4-year degree in Computer Science or related curriculum from an accredited institution preferred, but not required.
  • 10+ years or more in a technology related field.
  • Must be US Citizen.
  • Active TS/SCI with polygraph clearance required.
  • Experience supporting multiple Jira projects, Confluence spaces, and Assets schemas simultaneously in support of different user teams
  • Experience supporting Agile Scrum teams
  • Advanced JQL and IQL skills (including Scriptrunner)
  • Experience with advanced Confluence page design
  • Experience with Jira automations (legacy and project), including using smart values
  • Experience analyzing and translating structured datasets into Jira Assets schema designs
  • Atlassian certification highly desirable
  • Jira & Assets API experience a plus
  • Certified Scrum Master certification a plus
Skills/Competencies
  • Excellent multi-tasking and organizational skills
  • Strong leadership and interpersonal skills
  • Decisive and confident
  • Excellent analytical and problem-solving skills
  • Flexible
  • Strong written and verbal communicate skills
  • Self-Motivated
  • Ability to facilitate/lead IT projects and teams desired
  • Working knowledge of Facilities processes is helpful.
Benefits

NexThreat offers a competitive compensation package that supports and enables our corporate commitment to excellence. Our extensive benefits include:

  • Medical, Dental, and Vision Insurance
  • 401(k) Plan with Matching Contributions
  • Life and Accidental Death & Dismemberment Insurance
  • Up to Five weeks of PTO
  • Short-Term and Long-Term Disability Insurance
  • 529 College Savings Plan
  • Employee Learning Program with Tuition Reimbursement
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • Profit Sharing
  • Employee Referral Program
  • $5,000 Company-Paid Travel/Vacation after 5 Years of Service

We strive to create a supportive and rewarding work environment where our employees can thrive both personally and professionally. We believe in recognizing and rewarding our employees for their hard work and dedication. By regularly collecting customer feedback, we identify opportunities to provide spot bonuses, gifts, and other forms of recognition, ensuring our team members feel valued and appreciated.

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