Account Services Representative
3 days ago
Shields Facilities Maintenance, LLC is seeking a talented Account Services Representative to join our team. The Account Services Representative will be responsible for providing exceptional customer service, managing customer accounts, and ensuring timely completion of tasks and jobs.
The ideal candidate should have excellent communication skills, a strong background in facilities maintenance or a related field, and experience working in a fast-paced environment. Our company offers a competitive salary with benefits, as well as opportunities for growth and advancement.
Key Responsibilities:
- Providing exceptional customer service and ensuring account satisfaction.
- Managing customer accounts, including vendor selection and contract management.
- Investigating issues related to assigned accounts and developing plans for resolution.
- Tracking open tasks and jobs, evaluating quality of service delivery, and ensuring timely completion.
- Preparing relevant documentation for invoicing and managing disputes.
Salary Information: The annual salary for this position is estimated to be around $70,000, depending on experience, plus benefits and opportunities for growth.
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