Account Resolution Specialist

6 days ago


Riverside, California, United States Bail Hotline Full time

Job Description

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  • The Collections Specialist role involves handling collections calls and correspondence in a fast-paced environment, aiming to reduce delinquency for assigned accounts.">
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We are seeking an experienced Collections Representative to join our team at Bail Hotline. The ideal candidate will have 1-3 years of high-volume corporate collections experience, strong knowledge of billing and AR procedures, and excellent communication skills.

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Key Responsibilities:

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  • Collection calls and/or correspondence with customers to resolve account discrepancies and short payments.">
  • Providing customer service regarding statements, collection issues, invoice disputes, credit memos, and account adjustments.">
  • Responsible for monitoring and maintaining assigned accounts, customer calls, account adjustments, small balance write-offs, and customer reconciliations.">
  • Perform other assigned tasks necessary to support the Financial Services/Collections Department.">
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Required Experience and Skills:

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  • 1-3 years high volume corporate collections experience.">
  • Strong knowledge of billing, collections, and AR procedures.">
  • Excellent written and verbal communication abilities.">
  • Ability to prioritize and manage multiple responsibilities.">
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About Us:

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Bail Hotline is committed to providing exceptional customer service, flexible financial arrangements, and a friendly environment. We strive to maintain the highest standards of integrity, reliability, and service to our community.

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The estimated salary for this position is $45,000 - $65,000 per year, depending on experience and qualifications.



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