Customer Service Representative

5 days ago


Houston, Texas, United States Wells Fargo Full time

Why Wells Fargo:

At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. We celebrate our employees' unique talents and perspectives, and we're committed to creating an inclusive environment where everyone can succeed.

As a Teller and Customer Support Specialist, you will be part of the fabric of the local community, helping provide the financial service backbone for its residents, employees, and local businesses. You will support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers.

Key Responsibilities:

  • Process teller transactions and provide excellent customer service
  • Share digital solutions and make introductions to bankers
  • Complete operational activities while minimizing risks under established policies
  • Perform routine transactional, operational, and customer support tasks efficiently
  • Identify information and services to meet customers' financial needs

Requirements:

  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • Ability to educate and connect customers to technology and share the value of mobile banking options
  • Cash handling experience
  • Ability to follow policies, procedures, and regulations
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and inclusive work environment
  • Recognition and rewards for outstanding performance

Wells Fargo is an Equal Opportunity Employer:

We welcome applications from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran, or any other status protected by applicable law.



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