Sales Floor Associate

6 days ago

West Nyack, New York, United States Carter's Full time
About Carter's

Carter's is a leading North American apparel retailer, specializing in high-quality clothing for babies and young children. With a strong brand portfolio, including Carter's, OshKosh B'gosh, Skip Hop, and Little Planet, we offer a wide range of products that cater to the needs of growing families.

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive shopping experience. You will be responsible for greeting customers, answering questions, and assisting with purchases, while maintaining a safe and clean store environment.

Key Responsibilities
  • Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
  • Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
  • Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
  • Execute and expedite point of sale/register transactions
  • Complete floor replenishment and shipment as needed
  • Articulate current promotional events and the brand loyalty program, including credit, to customers
  • Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
Requirements
  • A positive and solutions-oriented mindset
  • Demonstrated customer service and engagement skills
  • Effective and professional verbal and written communication skills
  • The ability to manage multiple tasks at once
  • Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
  • Stand or walk for extended periods of time; climb up and down a ladder
  • Provide availability that may include days, nights, weekends, and holidays as scheduled
What We Offer
  • Schedules that fit your life
  • Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more
  • The opportunity to learn and build skills and grow as an individual
  • Professional and personal development to help shape your career
  • Development programs to help you grow in your current role and beyond
Equal Opportunity Employer

Carter's is an Equal Opportunity and Affirmative Action employer. We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

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