Current jobs related to Guest Services Representative - Peachtree Corners Georgia - Residence Inn Peachtree Corners

  • Massage Therapist and Guest Service Representative

    3 days ago

    Peachtree Corners, Georgia, United States The NOW Massage Full time

    About The NOW MassageThe NOW Massage is a wellness destination that offers high-quality, affordable massage services in an inspired setting. Our goal is to provide a serene oasis from the fast-paced digital society, promoting self-care as a necessity, not a luxury.Estimated Salary$45,000 - $60,000 per year, depending on location and experience.Job...

  • Guest Service Representative

    2 weeks ago

    Hales Corners, Wisconsin, United States Festival Foods Full time

    Job DescriptionJob SummaryFestival Foods is seeking a highly motivated and customer-focused Guest Service Representative to join our team. As a Guest Service Representative, you will be responsible for providing exceptional customer service, leading by example, and ensuring a positive guest experience.Key ResponsibilitiesReinforce Festival culture,...

  • Customer Service Representative

    2 weeks ago

    Peachtree Corners, Georgia, United States Target Full time

    Be a Part of Something BigAt Target, we're committed to creating a welcoming experience for every guest. As a Guest Advocate, you'll play a key role in making that happen.Your Key Responsibilities:Create a warm and inviting atmosphere for guestsEngage with guests in a friendly and genuine wayAssist guests with self-checkout and provide support as...

  • Customer Service Representative

    6 days ago

    Peachtree Corners, Georgia, United States Target Full time

    Key Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest by authentically greeting them every time. You will make a connection with guests by engaging in friendly and genuine conversation throughout each transaction. You will also welcome guests into self-checkout and provide assistance as needed....

  • Customer Service Representative

    7 days ago

    Peachtree Corners, Georgia, United States DH Pace Full time

    Customer Support RepresentativeWe are seeking a customer-focused individual to join our team as a Customer Support Representative. The ideal candidate will have excellent communication and technical skills, with the ability to work independently and in a fast-paced environment.Responsibilities:Triage incoming calls from customers that require service or...

  • Customer Service Representative

    2 weeks ago

    Peachtree Corners, United States TransPak Full time

    Who We Are Originally founded in Silicon Valley in 1952, we've been a private, family owned and operated business since 1969. We are humbled by the long-term relationships with our customers, earned through the packaging solutions we offer, including design, engineering, testing, manufacturing, and fulfillment of custom and stock packaging Your Role Customer...

  • Customer Service Representative

    4 weeks ago

    Peachtree Corners, Georgia, United States OLE' Mexican Foods Full time

    Job DescriptionAs a key member of our team, you will be responsible for ensuring that consumer feedback regarding our products is properly addressed. This involves serving as the primary point of contact for consumers, as well as working closely with our sales representatives and other stakeholders to resolve quality issues.Key Responsibilities:Respond to...

  • Call Center Representative

    3 weeks ago

    Peachtree Corners, Georgia, United States Corporate Payroll Services Full time

    Job Title: Call Center RepresentativeCorporate Payroll Services is seeking a highly motivated and results-driven Call Center Representative to join our team. As a Call Center Representative, you will be responsible for scheduling appointments for our sales teams by cold calling businesses and business owners.Key Responsibilities:Calling businesses to...

  • Call Center Representative

    2 weeks ago

    Peachtree Corners, Georgia, United States Corporate Payroll Services Full time

    Job Title: Call Center RepresentativeCorporate Payroll Services is seeking a highly motivated and results-driven Call Center Representative to join our team. As a Call Center Representative, you will be responsible for scheduling appointments for our sales teams by cold calling businesses and business owners.Key Responsibilities:Calling businesses to...

  • Call Center Representative

    2 weeks ago

    Peachtree Corners, Georgia, United States Corporate Payroll Services Full time

    Job Title: Corporate Payroll Services RepresentativeJob Summary:Corporate Payroll Services is seeking a highly motivated and skilled Call Center Representative to join our team. As a Call Center Representative, you will be responsible for scheduling appointments for our sales teams by cold calling businesses and business owners. This is a full-time position...

  • Call Center Representative

    2 weeks ago

    Peachtree Corners, Georgia, United States Corporate Payroll Services Full time

    Job Title: Call Center RepresentativeCorporate Payroll Services is seeking a highly motivated and results-driven Call Center Representative to join our team. As a Call Center Representative, you will be responsible for scheduling appointments for our sales teams by cold calling businesses and business owners.Key Responsibilities:Calling businesses to...

  • Financial Services Representative

    1 month ago

    Peachtree Corners, Georgia, United States Western & Southern Life Full time

    Job Title: Financial RepresentativeAbout the Role:The Financial Representative is a key member of our team at Western & Southern Life, responsible for meeting the financial needs of our middle-income clients. This role requires a strong understanding of financial products and services, as well as excellent communication and interpersonal skills.Key...

  • Customer Service Representative

    2 weeks ago

    Peachtree Corners, Georgia, United States HYUNDAI L&C USA Full time

    About the RoleAs a Customer Service Representative at Hyundai L&C USA, you will be the first point of contact for customers, providing exceptional service and support to ensure their needs are met.Key ResponsibilitiesProcess customer quotes, orders, and credit memos efficiently and accurately.Monitor service levels of orders and meet service commitments to...

  • Customer Service Representative

    1 month ago

    Peachtree Corners, Georgia, United States CarMax Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Contact Center, you will be responsible for delivering exceptional customer experiences through various communication channels.Key ResponsibilitiesProvide timely and effective responses to customer...

  • Customer Service Representative

    1 month ago

    Peachtree Corners, Georgia, United States NX Direct Inc Full time

    Job OpportunityWe are seeking a highly motivated and results-driven Customer Service Representative to join our team at NX Direct Inc. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving revenue growth.ResponsibilitiesDevelop and...

  • Customer Service Specialist

    2 months ago

    Peachtree Corners, Georgia, United States Corporate Payroll Services Full time

    Job DescriptionCorporate Payroll Services is actively seeking outbound call center representatives for our call center in the Norcross, GA area. This position helps with scheduling appointments for our sales teams by cold calling businesses and business owners.Rewards and Perks:Signing bonus of $100 after 60 days of workCommissions for scheduling...

  • Guest Advocate

    3 weeks ago

    Peachtree Corners, United States Target Full time

    Target - 3200 Holcomb Bridge Rd [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide...

  • Customer Service Representative II

    2 weeks ago

    Peachtree Corners, Georgia, United States Enviri Corporation Full time

    Join Enviri Corporation, a leading provider of environmental and regulated waste management solutions. We are seeking a highly skilled Customer Service Representative II to join our team. **Job Summary**As a Customer Service Representative II, you will be responsible for managing and identifying customers' needs while responding to a high volume of...

  • Insurance and Financial Services Representative

    1 month ago

    Peachtree Corners, Georgia, United States Megan Morrison - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and self-driven Insurance and Financial Services Representative to join our team at Megan Green State Farm. As a key member of our daily business operations, you will play a vital role in bringing new customers to our office and building insurance programs to protect them and their...

  • P1 Customer Service Representative I

    7 days ago

    Peachtree Corners, United States Truliant Federal Credit Union Full time

    Truliant's mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves. Our...

Guest Services Representative

2 months ago

Peachtree Corners Georgia, United States Residence Inn Peachtree Corners Full time

Compensation Type:
Hourly

Company Overview:
Residence Inn Peachtree Corners is a leading establishment in the hospitality sector, known for delivering exceptional service and creating memorable experiences for our guests. Our commitment to excellence is reflected in our diverse portfolio and our dedication to providing a welcoming environment for both guests and staff.

Location:
Peachtree Corners, GA

Position Summary:


The Guest Services Representative plays a vital role in ensuring that every guest receives attentive, courteous, and efficient service from the moment they arrive until their departure. This position is essential in maximizing room revenue and occupancy rates while fostering a positive guest experience.


Key Responsibilities:
  • Respond to guest inquiries regarding local attractions, dining options, and transportation.
  • Adhere to all cash handling and credit policies.
  • Stay informed about current rates, packages, and promotional offers.
  • Maintain familiarity with in-house groups and events.
  • Be aware of restricted dates and room availability.
  • Gather necessary information for room reservations and follow established quoting procedures.
  • Understand hospitality terminology and procedures.
  • Assist in emergency situations as needed.
  • Process check-ins and checkouts with a friendly and efficient approach.
  • Utilize proper communication etiquette when interacting with team members.
  • Master all relevant functions of the Front Desk computer system.
  • Complete all tasks on the shift checklist in a timely manner.
  • Conduct bucket checks, room rate verifications, and housekeeping reports.
  • Prepare closing paperwork according to hotel standards.
  • Promote and maintain guest programs and special offers.
  • Keep the work area clean and organized.
  • Assist guests with safe deposit box inquiries.

Qualifications:
  • Completion of college coursework in a related field is advantageous.
  • Previous experience in a hotel or similar environment is preferred.
  • A high school diploma or equivalent is required.
  • Proficiency in computer systems is necessary.
  • Experience in customer service is highly valued.
  • Maintain a warm and approachable demeanor at all times.
  • Ability to communicate effectively, both verbally and in writing, with guests and team members.
  • Demonstrate strong listening skills and the ability to address concerns raised by guests and staff.
  • Capable of multitasking and prioritizing responsibilities to meet deadlines.
  • Approach all interactions with a service-oriented mindset.
  • Regular attendance in accordance with company standards is essential.
  • Exhibit high standards of personal grooming and appearance.
  • Comply with company policies and procedures to ensure safe and efficient operations.
  • Proactively identify and address potential issues.
  • Ability to understand and apply complex information from various sources.
  • Willingness to cross-train in other hotel departments.
  • Maintain confidentiality of sensitive information.
  • Show initiative in anticipating guest needs.
  • Perform additional duties as assigned by management.